As payments technology experts, we know that any direct message between seller and user is an opportunity to create better relationships. This is why the proof of payment can be a very important communication method. Good news is now all of Trio customers can use personalization to imprint their brand’s tone of voice, or even delivering special offers through this important receipt.

Better Statements

New filters added to help with your data exploring and visualizing.

Better Communications

We have included a feature to improve the end user experience. Now our customer receives a communication (webhook) whenever an automatic refund is made.

This change allows our client to give their user feedback on why their deposit has returned. This minimizes risk of an accounting error on the part of our client while also reducing their support service.

General features and bug fixes

🧠 Features:

• Trio API: change qrcode documentation;

• Trio Console: add virtual account id into filter component, in document screens;

• Trio checkout: improving checkout experience outside SDK;

• Feature: send a summary of the operation when a deposit is refunded due to compliance validation;

• Feature: changing the create_and_notify to send webhooks list and the new event.

Create Sandbox Account

🐛 Fixes:

• fix(ledger): validate counterparty tax number

• fix(ledger): prevent error when generate statement csv

• fix(console): documents screens, when not have counterparty associated with a reference

• fix(console): improve tax number validation for qrcode page

• fix(ledger): refresh ledger transaction munite aggregation before bef…

• fix(ledger): TPV value calculated with duplicated fee's amount

• fix(admin): (Big amount) check if counterparty maximum_amount is nil, in search document screen

• fix(cashout): update counterparty legal name for transactions initiated to bank accounts

• fix(console): display an empty state in show documents screens, when counterparty is nil

• fix(cash_out): search protocol in payment batches

• fix(ledger): fix bank account brach validation

• fix(ledger): validate ISPB number when creating a counterparty bank account

• fix(console): simulate payment for pix keys when it is not a cpf or cnpj

• fix(cashin): consider failure status of refund documents

• fix(cashout): send pix message

• fix(cashout): use cashout v2 for all types of pix keys in sandbox

• fix(console): display counterparty infos in show initiation document screen

• fix(admin): update company in redis, when insert default sandbox runtime is called

• fix(ledger): prevent error when calculate fee and tax in sandbox environment

• fix(cash_in): counterparty tax number validate method

• fix(admin): syncronize fitbank statement

• fix(admin): cron job for fitbank statement sync

• fix(console): convert map keys to map atoms in stage timeline component

• fix(sandbox): refund cash out flow

• Fix(trio_checkout) - Fix checkout callback issues

• fix(ledger): syncronize fitbank statement for intemediation bank accounts

Questions? You choose, and both our Merchant Services and Technical Support teams will assist:

At the Trio website or Console: click at the Help Desk icon at the bottom right corner of the screen;

Via Instant Messaging: Reach to our WhatsApp (+55 41 99626-1785) or Telegram (TrioSupport_Bot) to handle individual calls that ask for urgency;

Via E-mail: [email protected]